How To: Enable Multifactor Authentication Login
MFA adds an extra layer of security to your account. To have this feature activated, please contact Teletask support, and once approved it will be enabled on your account. There are two options, optional or required. Once enabled, all users will receive a notification that they now have the ability or must enable multi factor authentication on their individual accounts.
To enable MFA for your individual login, please follow the steps below.
1. Log in to the Teletask portal (http://hms.teletask.com) with your username and password.2. In the upper-right corner of your window, click on the Profile menuto access your login profile's settings.
3. Next to "Two-Factor Authentication," click the "Enable" link like the one shown below:
4. This will navigate you to a new window with a unique QR code:
5. In your mobile phone's authentication app of choice such as Microsoft Authenticator or Google Authenticator for Android or iOS, find the QR reader and either scan the code using your camera or manually enter the key string beneath the code into the app. This will generate a unique 6-digit code. Please note: This code will only last for 30 seconds before it automatically refreshes.6. Enter the 6-digit code into the top field beneath the QR code, followed by the password you used to log in to the Teletask portal:
7. Click 'Confirm and Enable Two Factor.' This completes the enabling and validation of two-factor authentication on your account.
8. Once validation is complete, you will be navigated to a screen with a list of optional back-up codes. If used, please save these codes in a safe space in the event you lose access to your authentication app.
To log in to Teletask using two-factor authentication:
1. Go to http://hms.teletask.com on your preferred Internet browser.2. Log in using your e-mail address and password.3. You will be prompted to enter a 6-digit code from your authentication app:
Enter your 6-digit code and click 'Continue.' You will now be logged in!
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