How to: Enable Notifications and Preferences for Chat
- Log-in to: https://hms.teletask.com/, your email address is your username.
- Click on Settings in the top menu bar.
- Select User Profiles from the available options.
- Locate the user that you want to receive the notifications.
Note: If you need to add a new user, visit: How to: Add a New User
- Under the Actions column select Edit , this is to the right of their account information.
- ​Under the Edit User Details, scroll to the bottom. Check the boxes to enable your preferences.
Note: Every half-hour a notification is sent with the current unread chat messages.
- Receive emails for incoming chat Texts - An email is generated and sent to your email address for these notifications.
Example Email Notification:
- Receive Texts for incoming chat Texts - These notifications are sent to the phone number that you provided.
Note: Please include a 1 before your 10-digit number.
Example Text Notification:
- To finalize your changes, press the Update button. The user will now start to receive the notification reminders.
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