How to: Create a Web Survey Report

How to: Create a Web Survey Report


The Web Survey report type allows you to view the results of your Web Survey. You can run the report on a specific survey or a specific time frame.
Note:   Web Surveys must be enabled on an account prior to use. Please reach out to Teletask staff to enable this feature.

  1. Log-in to: https://hms.teletask.com/, your email address is your username.

  2. Click on Reports   in the top menu bar.

  3. Select Web Survey  from Reports section.

  4. Use the drop-down menu next to Web Survey to pick your survey from the list.



  5. Select a Date Range for responses.



  6. If the Survey is being tracked by contact info, decide if you would like to view the Responses by Contact or Responses by Question.
    Note: Surveys are anonymous, this option will not be available and all results will display Responses by Questions.


  7. If using Responses by Contact, decide what columns you want to include in the report by selecting Change Report Columns..



  8. Press the Generate Report button  to view the results.

    Responses by Contact
    Note: To see more questions, scroll to the right or download the results into a .csv file.


    Responses by Question


  9. Click the response Link to view an image file that was attached.
Once the results are generated, you can export them as a .csv Excel file  or choose to print them .

Schedule Reports
To schedule a daily, weekly, or monthly report, select Schedule Report .
  1. In the Schedule Report dialog box, enter the Report Name.



  2. Select the Schedule to be either DailyWeekly, or Monthly.



  3. Enter the Start Date & Time, the report's schedule will be based off of this date.



  4. Add the End Date for the report.



  5. Check the boxes to Select Users that you want to receive a copy of the report via email.


    Note:  In order to view the report, the selected users will need to log-in to their accounts to verify their identity.

  6. Click Save   to finalize your selections. The report will run on the provided Start Date & Time


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