How to: Create a Usage Report

How to: Create a Usage Report

The Usage report type is a chart view of the messages sent through Teletask for a specified time period relative to the current date. The report can be generated for a particular message type including Text, Voice, or Email for more specific results.


Create a Usage Report

  1. Log in to: https://hms.teletask.com.

  2. Click Reports  in the top menu bar.

  3. Select Usage  as the report type.

  4. Choose a Time Period for the report.



    1. Today: Usage for the current day.
    2. 1wk: Usage over the past 7 days.
    3. 1m: Usage over the past 30 days.
    4. 1yr: Usage over the past 365 days.
    5. All: Usage since account creation.

  5. Review the graph data.



    1. SMS Texts display in blue.
    2. Phone Calls display in red.
    3. Emails display in orange.
Note: To remove a message type from the report, click on it. A line will appear through the title and the graph will stop displaying that information.

  1. Optional: After the report is generated, view or export the results as a CSV file .