How to: Create a Keywords Report
The Keywords report type allows you to view a list of incoming messages that include a specified keyword. The report can be generated for a specific time period for more specific results.
Create a Keywords Report
- Log in to: https://hms.teletask.com.
- Click Reports
in the top menu bar.
- Select Keywords
as the report type.
- Optional: Limit the report results to specific Keywords, or choose All keywords.
- Enter the Starting and Ending Date Range for this report.
- Click Generate Report
to finish creating the report and view the results.
- After the report is generated, scroll down on the Reports page to view the statistical results. Optionally, view or export them as a CSV file
.
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