How to: Create a Text Message

How to: Create a Text Message

How to create or edit an existing text message:

  1. Create a message or locate the message you want to edit.

    1. For more information on how to create a message visit: Messages Page

  2. Within the Contents section of a Messageselect the Start or Edit option under Text.



  3. In the Main Text message Script box, enter the message text.




    Note: A single text message is 159 characters long, if your text message goes over 159 characters it will be split into multiple messages. We offer a counter which let's you know how many characters you have left and how many messages it will take to send.

    Example:  
    .


  4. Select applicable Merge Tags to add to the message. Merge Tags can be used to add dynamic information such as the participants name or appointment date and time. 



    Example of a Merge Tag:



    For this user it would appear to look like:
     



  5. OPTIONAL: Add a Web Survey. Visit How to: Create a Web Survey to learn how to Send a Web Survey.

  6. OPTIONAL: Add a Media Link. Visit: How To: Add and Send Media Files to learn how to send Media files.

  7. OPTIONAL: You can add Auto Responses. Visit: How to: Add Auto-Response For Text Messages to learn how utilize Auto Replies.

Note: For a preview of the message you can press the Send Test Message  to send yourself a test version of this text, enter your phone number and press send.

  1. Once you have finished your edits, select Next  to save the changes. Once you are finished all the different message types select Save & Exit  .

    • Related Articles

    • How to: Create a Group Message

      Group Messages are used when you want to send a message to a specific contact or a Contact Group. These message blasts can be sent immediately or can be scheduled for a future date and time. Please follow the steps below to create and send a Group ...
    • How to: Create an Import Scheduled Message

      Import Scheduled Messages are used when you want to send the same message to a changing group of clients/contacts using our Transfer Client or SFTP  (Secure File Transfer Protocol). The most common example of this are appointment reminders. Supported ...
    • How to: Create a Voice Message

      When sending voice messages, you have the option to use either Text To Speech or Voice Recording. Note: To Record a Voice Script, visit: How To: Record a Voice Script and for more advanced options visit: How to: Utilize Advanced Voice Messaging ...
    • How To: Create an Email Message

      Teletask offers a full HTML text editor for creating email messages. Within the Contents section of a Message, select the Start or Edit option under Email. Enter an Email subject for your outgoing message. In the Email message box, enter the message ...
    • How to: Create a Rules Scheduled Message

      Rules Scheduled Messages are used when you want to send a message based on a specific set of rules, to existing clients/contacts. The rules allow you to narrow down an existing Contact Groups by other attributes such as language, appointment date, ...

      Support Ticket

      Submit a support request to our Support Team