You can schedule an appointment for an individual client, part of a family, or an entire family. The family appointment options are to schedule in sequential order, grouped into a single visit, or spread out across your Resources. Please follow the steps below to schedule an appointment for an individual or family.
Note: The Scheduler must be enabled on an account prior to use.
Please reach out to Teletask staff to enable this feature.
Note: In order to use the Family Appointments feature it must first be enabled in Settings;
- Log-in to: https://hms.teletask.com/, your email address is your username.
- Click on Scheduler
in the top menu bar.
- Select your clinic or office in the top left-hand corner.

- In the Search bar type the Name of the client that you are scheduling for the appointment.
Note: You can also search by Patient/Client ID, Family ID, Phone number and Date of Birth.

- Click on the Name of your client to select them.

- The Patient Summary page will appear.

- Select New Appointment if scheduling for a single client, or Family if scheduling for multiple family members.
Note: If using Family, skip down to the Family section. If Family is not an option, the user is not part of a Family or the Family Appointments feature is not enabled.

Family:
Note: Family will only be available if the user is part of a family and the Family Appointments feature has been enabled in Settings.
For more information visit: How to: Enable Family Appointments for the Scheduler
- When you select Family, it will open up Book Family Appointment screen.
- Check the boxes next to the family members who will be needing appointments.
Note: Check the box at the top, to select all members of the family.

- Use the drop-down menus to select the Appointment Type.

- The Duration of the appointments will be automatically calculated.

- Select how the appointment will be scheduled and with what resources.

- Same resources, different times, allows you to stack the appointments in the scheduler utilizing a single Resource.

- Same resource, same time, this allows you to create an appointment for the longest appointment but include the other appointments within the same appointment time frame for a single Resource.

- Across resources, allows you to schedule an individual appointment for each of your Resources.
Note: If you do not have enough Resources for the number of appointments, you will receive an error message.

When you have finished making your selections,
choose New Appointment.

This will open up the
Appointment Details section; on the right-hand side of the calendar.

On the small
Calendar click on the
Date for the appointment. You can use the
arrows 
to navigate forward or backwards between the months.

Switch to
day or
week view.

Click on a
Time Slot for the
Resource(s) that will accommodate the appointment
Duration.
This will automatically update the
Time/date and
Resource fields on the right.

When you have finished making your selection,
choose Save; towards the top of the screen.

- The appointments will now appear in the chosen Time Slot.
- Same resources, different times

- Same resource, same time

- Across resources
