How to: Send Media Files through Chat
You can send media files as a URL through chat to your participants. This sends a web link that the participant will click on to view the file. This option does not require MMS to be enabled on your account, for more information about MMS visit: How to: Send and Receive Images in Chat.
Note: The Media option must be enabled on an account prior to use. Please reach out to Teletask staff to enable this feature.
- Add the Media file you want to send.
Note: For more information about uploading a Media file, please visit: How To: Add and Send Media Files- Click on Chats
in the top menu bar.
- Browse or Search for the client that will receive the media file. You can search by name or phone number.
- To add the media file, click on the Media Attachment icon
. Hover over Choose existing and select the media file that you want to send.
- The link for the media file's URL will appear in the chat. You can then choose Send or Send + Close to send the link to your client.
Note: The participant will need to click on the URL link in order to view the file.
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