Running Reports
How to: Schedule and Edit Automated Opt Out Reports
The Opt Out report type is a report of participants who have texted STOP or pressed 9 to opt out, as well as those who have texted START to opt in to messaging over a specified time period. The scheduling option automatically runs a report on a ...
How to: Create an Opt Out Report
The Opt Out report type is a report of participants who have texted STOP or pressed 9 to opt out, as well as those who have texted START to opt in to messaging over a specified time period. The report can be generated for a particular location for ...
How to: View Uploaded Files
The Files Report page shows a history of the files that have been uploaded into Teletask. Files that do not match any existing import configurations will appear under the Unprocessed Files tab. View Processed Files Log in to: ...
How to: Create a Keywords Report
The Keywords report type allows you to view a list of incoming messages that include a specified keyword. The report can be generated for a specific time period for more specific results. Create a Keywords Report Log in to: https://hms.teletask.com. ...
How to: Schedule and Edit Reoccurring Web Survey Reports
The Web Survey report type allows you to view the survey questions and results for a specific time period. The report is based on a particular Web Survey. The scheduling option allows you to schedule a report to run automatically on a regular bases. ...
How to: Schedule and Edit Reoccurring On Demand Reports
The On Demand report type allows you to view message results and responses for a specific time period. You can run the report on a specific message, for a specific clinic, or filter for more detailed results.. The scheduling option allows you to ...
How to: Create a Credit Report
The Credit Report is a report of the number of credits used for a specified time period. The report can be generated for particular types of messages including text, voice, email, chat or autoreplies for more specific results. Create a Credit Report ...
How to: Create a Usage Report
The Usage report type is a chart view of the messages sent through Teletask for a specified time period relative to the current date. The report can be generated for a particular message type including Text, Voice, or Email for more specific results. ...
How to: Create an Automated Report
The Automated report section allows you to view your Scheduled Reports and Automated Email Reports. You can also view a history of your automated reports, or edit any existing reports. Scheduled Reports These are the On Demand, Scheduler and Web ...
How to: Create an Inbox Report
The Inbox report type allows you to view a list of incoming message responses or chat messages. You can run the report on a specific clinic or a specific time period. Create an Inbox Report Log-in to: https://hms.teletask.com/, your email address is ...
How to: Create an Edit History Report
The Edit History report is a report of the changes made to a message over a specified time period. This report includes the user who made the changes, which message was impacted, what type of change was made, and when that change occurred. The report ...
How to: Create a Chat Report
The Chat report type is a report of incoming or outgoing chat messages for a specified time period. The report can be generated for a particular user's or participant's chat messages. Note: The Chats must be enabled on an account prior to use. Please ...
How to: Create On Demand Reports
The On Demand report type allows you to view message results and response for a specific time period. You can run the report on a specific message or a specific clinic. Create an On Demand Report Log-in to: https://hms.teletask.com/, your email ...