Adding Users
How to: Approve a Single Sign On (SSO) Request
When a user requests access to Teletask, an approval request is sent to the account administrator to approve the Single Sign On (SSO) request. To approve the Single Sign On (SSO) request, follow the steps below: In your email inbox, look for a ...
How To: Enable Multifactor Authentication Login
MFA adds an extra layer of security to your account. To have this feature activated, please contact Teletask support, and once approved it will be enabled on your account. There are two options, optional or required. Once enabled, all users will ...
How to: Reset Your Password
An invitation to access the Teletask portal (https://hms.teletask.com/) is sent by an administrator of the account. If you have not been invited to the Teletask portal, please request an account from your Teletask administrator. If you have forgotten ...
How to: Accept User Invite
An invitation to access the Teletask portal (https://hms.teletask.com/) is sent by an administrator of the account. The invite is valid for 72 hours, if you are unable to accept in that time frame, please request your administrator resend the invite. ...
How to: Resend a New User Invite
Need to create a new user, follow the steps here: How to: Add a New User A New User Invite is valid for 72 hours. If the invited user does not accept within that 72 hour time frame, a new invite will need to be sent. Note: Sometimes, the New User ...
How to: Add a New User
Teletask offers two user types: User and Admin. Note: User access is required to access the portal (https://hms.teletask.com/), it is not required to save files to the Upload folder that trigger messages to be sent. To add a new user of either type, ...