Reports Page
Overview
Reports allow you to view your messaging history by message type (Voice, Text, or Email). The results can be downloaded or printed for your personal records. Some reports can be scheduled to send you the results on a daily, weekly, or monthly bases. Many reports allow you to add filters such as sorting by clinic/office location, or language.
The Reports Page is where you can answer questions such as:
- How can I see what messages were sent out yesterday?
- Did we send a chat to this phone number?
- What results did we get on the survey?
- What replies did we get in response to our message?
- Who changed the send time on this message?
General Reports
General Reports are the reports that come standard with your account. These are the On Demand, Automated, and Inbox Reports.
- For information about On Demand Reports, visit: How To: Create On Demand Reports
- For information about Automated Reports, visit: How to: Create an Automated Report
- For information about Inbox Reports, visit: How to: Create an Inbox Report
Additional Add-on Reports:
- For information about Scheduler Reports, visit: How to: Create a Scheduler Report
- For information about Chat Reports, visit: How to: Create a Chat Report
- For information about Web Survey Reports, visit: How to: Create a Web Survey Report
Admin Reports
Admin Reports allow you to see edit history for messages and your account usage information.
- For information about Edit History Report, visit: How to: Create an Edit History Report
- For information about Usage Report visit: How to: Create a Usage Report
Related Articles
How To: Create On Demand Reports
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