| New | Message uploaded and scheduled to be sent. |
Sent | Message has been sent. |
Undelivered | Message was sent but was not deliverable due to an issue on the recipient's end (most likely because of landline). |
Pending | Message send has been initiated and is awaiting response from the receiving device and/or network. |
Late | Message uploaded too late for message timing. |
Failed | Message failed to send. |
Opt Out | Message not sent because recipient has opted out. |
Clinic Closed | Message has been stopped by user initiating closing message. |
Stopped | Message stopped or cancelled by user. |
Inactive | Message type not in use. |
| New | Message uploaded and scheduled to be sent. |
| Answered | Voice message was answered. |
| Voicemail | Message was received by voicemail/voicemail answering. |
| Pending | Message send has been initiated and awaiting response. |
| Missed | Number dialed was not answer in previous attempt. |
| Failed | Message failed to send. |
| Invalid | Phone number is not valid. |
| No-Answer | Number dialed was not answered and all re-dials have been completed. |
| Opt Out | Message was not sent because recipient has opted out. |
| Clinic Closed | Message has been stopped by user initiating closing message. |
Stopped | Message stopped or cancelled by user. |
Inactive | Message type not in use. |
No IVR | Not dialed out because no recorded message/text to speech message was created. |
| New | Message uploaded and scheduled to be sent. |
| Sent | Message has been sent. |
| Failed | Message mailed to send. |
| Invalid | Email address is not valid. |
| Opt Out | Message not sent because recipient has opted out. |
| Clinic Closed | Message has been stopped by user initiating closing message. |
| Stopped | Message stopped or cancelled by user. |
| Inactive | Message type not in use. |