How to: Upload Files through the Upload Button
Teletask now offers the ability to upload your files through our website portal. Using the website portal means that you can upload files from any computer without having to have specific software installed, or access to a server. Once the Teletask Support Team has set up your account, you will see the Upload button on the top gray bar.
Note: The Upload button must be enabled on an account prior to use. Please reach out to Teletask staff to enable this feature.
Upload through Website Portal
- Log-in to the web portal at: hms.teletask.com
- Select the Upload option on the top gray bar.
- The Upload option will open.
- Drag a file into the upload box - or - Click in the field to open the file selection screen. Locate the file you want to upload and choose Open.
- The Confirm Action page will display showing the files that have been uploaded and which message they are associated with.
Note: Files that are not associated with a message will appear under the Files not recognized list. Select View Filenames to see what file names our system is expecting to see.
- Optional: Select Preview to view a small sample of the information that the file is going to be imported.
Example: In this report we included just the phone numbers, first name, and last name. Since language is not a field in the report, it will default to English.- Select Confirm to continue and proceed with processing the files.
From the Preview page:
- or -
From the Confirm Action page:- The file will now upload and a confirmation notification will appear on the screen.
- In 1-15 minutes, the message will display on the Dashboard.
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