How to: Upload Files for our Support Team
Files can securely be sent to the Teletask Support Team through the Support Upload option. When uploaded this way, the files will not trigger any messages and will be available for the Support Team to review.
Note: The Upload button and Support folder must be enabled on an account prior to use. Please reach out to Teletask staff to enable these features.
Upload file to Support
- Log-in to the web portal at: https://hms.teletask.com
- Select the Upload option on the top gray bar.
- The Upload page will open. Select the Support tab.
- Drag a file into the upload box - or - Click in the field to open the file selection screen. Locate the file you want to upload and choose Open.
- Select Upload to proceed with sending the file(s) to support.
- The file will now upload and a confirmation notification will appear on the screen.
- Contact the Support Team and let them know you have uploaded the files.
Related Articles
How to: Upload Files through the Upload Button
Teletask now offers the ability to upload your files through our website portal. Using the website portal means that you can upload files from any computer without having to have specific software installed, or access to a server. Once the Teletask ...How to: Add Training Files and Videos
Teletask can host training files, videos, or links for ease of access. Conveniently located in the Help menu, this resource keeps all training documents within the Teletask portal. Admins can add new videos or articles that will be visible to their ...How to: Create a Contact Group using Microsoft Excel Files
You can create a new group by importing clients/contacts through a Microsoft Excel file. Please follow the steps below to import clients using Microsoft Excel files. Note: Our Supported Formats are: .xls, .xlsx and .csv only. Additionally, any hidden ...How To: Add and Send Media Files
The Media option allows you to add media files to your account and send them to participants as a URL in a chat, text, or email message. When sending images or files through Text or Email, they can only be sent by using a URL that the participant ...How To: Send Link to Upload Documents in Chat
Customizable links can be sent to participants to request for information. These unique links are sent through chat and are used to request a list of things such as proof of identification, pregnancy status, or proof of wages. This feature allows for ...