Please follow the steps below to update or add to an existing message. 

1. Log-in to: https://hms.teletask.com/, your email address is your username.
   
   
2. Click on Messages   in the top menu bar.
   
   
3. Locate the message you want to update and click Edit on the right-hand side.
   
   
   
   
4. From the drop-down menu select Contents.
   
   
   
   
5. Click the Edit button for the text, voice, or email message you want to edit. You will only see the applicable options for the message you select, so it may look a bit different from the image below.
   
   
   
   Note: Languages are used when the client's profile has a language preference for a particular language. Messages in other languages will need to be manually updated to match the English text.
   
   
6. Modify or add to the existing text and then click the Next option in the bottom right-hand side of the screen.
   
   
7. Once you have finished updating the messages, click Save and Exit   in the top right-hand corner of the screen. This will save your changes to the message. Your message is now ready to be sent.