How to: Include URLs or Links to Websites in a Message

How to: Include URLs or Links to Websites in a Message

A URL is a link to a website address and can be used to direct your recipients to your webpage. URLs can be added to both text and email messages (If added to a voice message, the URL will be read aloud to the recipient). We offer the ability to shorted URLs when sending text messages.

Note: URL shorteners such as bit.ly that offer a short URL will be blocked by the recipient's mobile phone provider as spam. Our shortened URLs are not blocked.
  1. To add a URL to an existing text or email message, first navigate to the message you are modifying.

  2. Within the Contents section of a Message, select the Start or Edit option under the message type.





  3. In the message box, add your message and the full URL.

    Note: Please use the full URL and not a shortened version.

    Text Message Example:


    Email Message Example:



  4. For Text Messages only, If you want to shorten the link, select the Shorten Link option below the message.




  5. The message will now change to give you the option to use the original link by clicking Change Link to display as printed.



  6. Select Next  to save the changes.

  7. Once you have finalized your messages select Save & Exit  .



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