How to: Create a Smart Group
Smart Groups are used to create custom groups based on specific rules. These groups offer an additional way to filter your existing clients/contacts. Please follow the steps below to create a Smart Group.
Note: In this example we will be making a rule for all clients who have had an appointment in the last 90 days.
Related Articles
How to: Edit or Delete an Existing Contact Group
The clients or contacts that you have may change over time and you may need to update or delete your current Contact Groups. Here we have directions on how to: Import a New List of clients Download the Current List of clients in a Contact Group ...
How to: Add or Remove Contacts Individually from a Contact Group
You can create a Contact Group by adding clients/contacts one by one. Please follow the steps below to create a blank Contact Group and then add or remove clients to it. Note: These directions walk you through creating a Contact Group with no clients ...
How to: Edit an Existing Contact or Client in a Contact Group
A contact profile is a record of a client/contact which includes their contact information, opt-in preferences, message history and additional details. The information in the contact profile may change over time and need to be updated or you may ...
How to: Create a Group Message
Group Messages are used when you want to send a message to a specific contact or a Contact Group. These message blasts can be sent immediately or can be scheduled for a future date and time. Please follow the steps below to create and send a Group ...
How-To: Create an Opt-In Keyword Contact Group
Using the Opt-in Keyword feature for a contact group allows new contacts to be added to the contact group when they send a text message to your organization containing a unique keyword attributed to a contact group. For more information about contact ...
Support Ticket
Submit a support request to our Support Team