How to: Create a Chat Message

How to: Create a Chat Message

The Chat feature allows you to send messages to a client/contact through their mobile phone's SMS Texting capability.  This two-way communication allows for a faster response time while maintaining records of the conversation.
Note:  to send images through chat,  please reach out to Teletask Support to enable the MMS feature.

Send a Chat Message

  1. Log-in to: https://hms.teletask.com/, your email address is your username.

  2. Click on Chats   in the top menu bar.

  3. Select  to start a new chat message.

  4. In the To: Type the name or phone number of your contact enter the 10 digit phone number. 
    How to: Add a New Contact through Chat



    Note: Teletask can send group chat messages to up to ten unique participants.

  5. To start the chat conversation, enter your message in the text box and then press Send.



  6. The Client will receive the message and be able to respond.


Receive a chat from a Client

  1. Have your client open up their text messenger on their phone.

  2. Type their message.

  3. Send the message, it's that easy!

  4. The message will show up in the chat box for you to see as a reply message.