How to: Automatically Unassign Chats
The Auto Unassign Chats feature allow you to automatically unassign chats in the evenings after a certain number of days. You can set chats to automatically unassign at the end of the day, 2 days, 3 days, 5 days, or 7 days. To enable the Auto Unassign Chats feature, please follow the steps below.
Enable Auto Unassign Chats Feature
- Click Settings
in the top menu bar.
- Choose Chat
as your Setting type.
- Scroll towards the bottom and check the box for Auto Unassign Chats
- Adjust the duration to match when you would like the chats to auto unassign.
- A notification will appear in the top right-hand corner as confirmation of the change.
- The chats will now auto unassign after the specified time.
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