How to: Archive a Web Survey
How To: Archive a Web Survey
When a web survey is no longer needed, it can be removed from the Teletask web portal through archiving. We do not offer a delete function for web surveys for auditing purposes. Once a survey is archived, any existing links will direct the participant to reach out for a new survey. Archived web surveys can be reactivated at a later date if needed. Below are the instructions to archive a web survey.
Note: Web Surveys must be enabled on an account prior to use. Please reach out to Teletask staff to enable this feature.
Archiving a Web Survey
- Log in to Teletask at http://hms.teletask.com and navigate to Messages.
- On the Messages page, click on Web Surveys.
- Click on the drop-down arrow to the right of the Edit
button for the web survey.
- Choose Archive from the drop-down menu.
- Click Ok to confirm that you want to archive the web survey.
- You will receive a success notification at the top of the screen.
Note: Once the message is archived, it is removed from the list of available Surveys. If a participant clicks on an expired link they will get a notification that the link has expired.
Participant View
Restoring an Archived Survey
- Open a support ticket with Teletask Support to have a member of our Support Team restore the archived survey.
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