How to: Accept User Invite
An invitation to access the Teletask portal (https://hms.teletask.com/) is sent by an administrator of the account. The invite is valid for 72 hours, if you are unable to accept in that time frame, please request your administrator resend the invite.
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How to: Resend a New User Invite
Need to create a new user, follow the steps here: How to: Add a New User A New User Invite is valid for 72 hours. If the invited user does not accept within that 72 hour time frame, a new invite will need to be sent. Note: Sometimes, the New User ...
How to: Add a New User
Teletask offers two user types: User and Admin. Note: User access is required to access the portal (https://hms.teletask.com/), it is not required to save files to the Upload folder that trigger messages to be sent. To add a new user of either type, ...
Settings Page
Overview The Settings Page allows you to administer Teletask. You can add users, and set up custom settings for your organization. The Settings Page is where you can answer questions such as: How can add a new user account? Can I change my message's ...
How to use: Smart Chat
Smart Chat features are designed to make sending clear and professional chat communications easier and more efficient for your organization. Auto-Correct will analyze a message typed-out by the user, checking for common misspellings and grammar ...
How to: Approve a Single Sign On (SSO) Request
When a user requests access to Teletask, an approval request is sent to the account administrator to approve the Single Sign On (SSO) request. To approve the Single Sign On (SSO) request, follow the steps below: In your email inbox, look for a ...
Support Ticket
Submit a support request to our Support Team