The Chats feature allows you to send text or image messages to a participant through their phone's text message system. This two-way SMS communication allows for a faster response time while maintaining records of the conversation. Multimedia Messaging Service or MMS is a way to send messages that include multimedia content. Examples of multimedia include image files such as .jpeg, and .png. This means that you can send and receive images of documents such as completed forms through chat rather then emailing or delivering by hand.
Note: 2-way messaging (Chat), MMS (ability to send images through chat), and Surveys must be enabled on an account prior to use. Please reach out to Teletask staff to enable these features.
Additional Add-on Options: