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Thank you for visiting our Teletask support page. Here you can find step-by-step guides to walk you through using many of the different features of your Teletask Portal.

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      • Report Values

        The tables below detail the various messaging results provided in Teletask reports. Text Status New Message uploaded and scheduled to be sent. Sent Message has been sent. Undelivered Message was sent but was not deliverable due to an issue on the ...
      • How to use: Smart Chat

        Smart Chat features are designed to make sending clear and professional chat communications easier and more efficient for your organization. Auto-Correct will analyze a message typed-out by the user, checking for common misspellings and grammar ...
      • How to: Approve a Single Sign On (SSO) Request

        When a user requests access to Teletask, an approval request is sent to the account administrator to approve the Single Sign On (SSO) request. To approve the Single Sign On (SSO) request, follow the steps below: In your email inbox, look for a ...
      • How to: Add Training Files and Videos

        Teletask can host training files, videos, or links for ease of access. Conveniently located in the Help menu, this resource keeps all training documents within the Teletask portal. Admins can add new videos or articles that will be visible to their ...
      • How-To: Create an Opt-In Keyword Contact Group

        Using the Opt-in Keyword feature for a contact group allows new contacts to be added to the contact group when they send a text message to your organization containing a unique keyword attributed to a contact group. For more information about contact ...

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